FREE DOMESTIC SHIPPING ON ALL ORDERS OVER $49
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Free standard shipping on orders over $49
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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Please read these Terms and Conditions ("Terms") carefully before using the checkout services of TMA Vacuum Cleaner Store ("us", "we", or "our").
1. Agreement to Terms
By proceeding with the checkout process on our website, you agree to comply with and be bound by these Terms. If you disagree with any part of these Terms, please do not proceed with the checkout process.
2. Product Availability
Product availability is subject to change without notice. We strive to keep our inventory updated, but there might be instances where a selected product is out of stock. In such cases, we will promptly notify you and offer alternatives or a refund.
3. Pricing and Payment
All prices are listed in the currency displayed on our website. Prices are subject to change without notice, and any discrepancies or errors in pricing will be addressed before finalizing your order. Payment must be made in full at the time of checkout, and we accept the payment methods displayed on our website.
4. Shipping and Delivery
We aim to process and ship orders in a timely manner. Shipping and delivery times are estimates and might vary due to factors beyond our control. You will receive a confirmation email with tracking information once your order has been shipped.
5. Returns and Refunds
Please review our separate "Returns & Refunds" policy, which outlines the conditions and process for returning products and requesting refunds. This policy is available on our website and is an integral part of these Terms.
6. Warranty
Products purchased from our store may come with manufacturer warranties. Please review the warranty information provided with your product and contact us if you have any questions or concerns.
7. Privacy
Your privacy is important to us. By using our checkout services, you agree to our Privacy Policy, which outlines how we collect, use, and protect your personal information.
8. Limitation of Liability
To the extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of our checkout services, products, or website.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law principles.
10. Changes to Terms
We reserve the right to modify or replace these Terms at any time. The most current version of these Terms will be posted on our website. By continuing to use our checkout services after any changes, you agree to be bound by the revised Terms.
By proceeding with the checkout process, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.